PRIVACY POLICY

Just Flow Studios, a division of MENTALMENTE, LLC (“Company”, “we”, “us”, or “our”), is committed to respecting your privacy. This Privacy Policy describes how your personal information is collected, used, and protected when you visit justflowstudios.com (the “Website”).

The term “you” refers to any individual who uses, visits, or views the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. Your continued use of the Website following any updates constitutes acceptance of those changes. If you do not agree with this Privacy Policy, please do not access or use the Website.

CHILDREN’S PRIVACY

We respect the privacy of children. A “child” is defined as any individual under the age of 13, in accordance with the Children’s Online Privacy Protection Act (“COPPA”).

This Website and its content are intended for individuals 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under 13 without verified parental consent. If you believe that personal information from a child has been collected without consent, please contact us immediately so that we may delete such information.

INFORMATION WE COLLECT AND HOW IT IS USED

When you interact with the Website, you may voluntarily provide personally identifiable information, including but not limited to your name, email address, phone number, mailing address, avatar image, and payment information when making a purchase.

Information may be collected when you:

• Register on the Website

• Place an order

• Subscribe to a newsletter

• Contact us

• Submit forms, comments, or feedback

• Participate in surveys or promotions

We use this information to:

• Personalize your experience

• Improve Website functionality

• Provide customer support

• Process transactions

• Communicate with you

• Provide offers, promotions, and updates

• Conduct analytics and improve services

LOG DATA & ANALYTICS

Like many websites, we collect non-personally identifiable information through log files and analytics tools such as Google Analytics. This may include IP address, browser type, device information, operating system, pages visited, and general usage patterns.

This data helps us understand user behavior, improve performance, and enhance our offerings.

COMMENTS & SOCIAL MEDIA

If you leave comments, the comment and its metadata may be retained indefinitely. Your personal information is not shared with third parties and may be used to communicate with you.

Social media features on the Website may collect data according to the privacy policies of those platforms. Any information you voluntarily disclose through social media becomes public. We are not responsible for the use or misuse of such information by third parties.

COOKIES, WEB BEACONS & PIXELS

We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, remember preferences, and support marketing efforts.

You may disable cookies through your browser settings; however, some Website features may not function properly.

Third parties such as Meta Platforms or Google may also use cookies and tracking technologies to deliver targeted advertisements. You may manage ad preferences directly through those platforms.

THIRD-PARTY LINKS

The Website may contain links or embedded content from third-party websites. We do not control these websites and are not responsible for their privacy practices. Once you leave our Website, their policies apply.

DISCLOSURE OF INFORMATION

We do not sell your personal information.

We may disclose information:

• To trusted service providers (hosting, email, analytics, payment processors)

• To comply with legal obligations

• In the event of a merger, acquisition, or business transfer

All disclosures are handled in accordance with this Privacy Policy.

EMAIL MARKETING

By subscribing, you consent to receive emails from us. You may unsubscribe at any time using the link provided in our emails.

If you are located in the European Union, you will only be subscribed after providing affirmative consent. If you are outside the EU, subscription may occur upon opting into free content or purchasing products, with the option to unsubscribe at any time.

GDPR RIGHTS (EU VISITORS)

If you are located in the EU, you have rights including:

• Access to your data

• Correction or deletion

• Restriction or objection to processing

• Data portability

• Withdrawal of consent

• Filing a complaint with a supervisory authority

Requests may be sent to Hello@justflowstudios.com.

CCPA COMPLIANCE (CALIFORNIA RESIDENTS)

California residents have rights under the CCPA, including access, deletion, portability, and non-discrimination. We do not sell personal information.

Requests may be submitted to Hello@justflowstudios.com. Identity verification may be required.

SECURITY

We use commercially reasonable measures to protect your information. However, no system is 100% secure. Payment transactions are processed through third-party vendors, and we do not store payment details.

PRIVACY POLICY UPDATES

This Privacy Policy is effective as of December 21, 2025 and may be updated at any time. Continued use of the Website constitutes acceptance of any changes.

CONTACT

For privacy-related questions, please contact:
Hello@justflowstudios.com